Our Training Policies
RESCHEDULING A CLASS
Our Cancellation/Training Policies.. Refunds & Rescheduling
We are a services business so we staff our classes with instructors, and equipment that must be scheduled and purchased in advance,. As a result we do not offer refunds for deposits or paid in full classes. Also, Inclement weather is not an excuse not to show up for class in the Baltimore, Essex and Bel Air areas and the rescheduling fee will not be waived if the forecast calls for rainy or hot weather. We train rain or shine and it is perfectly safe - and fun! Only during "States of emergency" the training be canceled and rescheduled. We always do our very best to make everyone as comfortable as possible and provide the best training experience for you. We do train on an outdoor range, but we have plenty of cover to use when needed.***
Here is our Rescheduling Policy:
If you need to reschedule a class you can pay the rescheduling fee* and move your class to another class date within 1 year from the original date of purchase as long as you notify us and reschedule at least ONE WEEK (7 days) in advance. Those who do not give at least ONE WEEK of notice or do not show up at class will lose their class tuition and have to purchase the class again at the full price. If you have a true medical emergency, we ask that you please provide us with documentation.
Rescheduling Fees:
* Reschedule HQL ONCE: $25 re-scheduling fee
* Reschedule Handgun Permit ONCE: $100 re-scheduling fee
* Reschedule a second time: NOT ALLOWED... your class will need to be purchased again at full price.
PLEASE NOTE THAT WE DO NOT PROVIDE REFUNDS.
*** Inclement weather is not an excuse not to show up for class, and the rescheduling fee will not be waived if the forecast calls for rainy or hot weather. We train rain or shine and it is perfectly safe - and fun! We always do our very best to make everyone as comfortable as possible and provide the best training experience for you. We do also train on an outdoor range, but we have, water and plenty of cover to use when needed.***
Discounted Classes – We sometimes offer discounts on various classes and if you would like to take advantage of one, but don’t know if you will be available on that specific class date you may “float” the credit for up to one year until you are ready to commit to a firm date for the class. But please do not put your name on a specific class list unless you have checked your schedule and you are confident the date works for you.
Transferring Credit - Class credits are NOT transferable to another person OR between weapons systems. If you purchase a class and cannot attend, with at least one week’s notice we will be happy to hold that credit for you for up to one year. If you have had surgery or another issue which prevents you from attending a class, we will be happy to discuss extending the credit for a longer period.
Thank you for your understanding and cooperation!
PHYSICAL CONDITIONS
We conduct training in every kind of weather condition. At times it can be very hot, very cold or even raining at the range, We are on the east coast so our training is provided during various climates. We make every effort to see that our students are comfortable, but it is very important that everyone dress according to the weather and bring the necessary supplies.
For hot weather - Please wear layers that can be removed, a rimmed cap or hat, bring sunscreen and gallons of water and/or Gatorade. Staying hydrated on a hot day is imperative!
For cold weather - Please wear layers of warm clothes, gloves, a beanie or cap, and warm liquids will keep you comfortable. We suggest water-proof gear with hoods and boots on rainy days. We take many breaks in inclement weather to allow everyone to get cooled down, heated up or dry.
And finally, please be realistic about your ability to participate in a specific course. You will be asked to sign a waiver stating that you are in good physical condition and able to complete the course that you are attending. If you are not in the best physical shape or have any conditions which might compromise your safety or that of others, please let us know immediately.
A few of our classes are just too strenuous for some students and we will be glad to recommend a class that might better suit you. We will also recommend that you take several small breaks if you are getting tired. While we like to put on challenging courses, ultimately your comfort and safety are our first concern.
Handgun Instruction Class
Need a concealed carry permit or HQL? Book it now.
Get a concealed carry permit or HQL to protect yourself. We offer our classes in-person on weekday's after work and on the weekends.